Group Policies

2018 VT CG Policies

ATTENDANCE
To promote success in the program, every effort should be made for clients to attend each session. All clients are asked to arrive 5 minutes early and be picked up promptly at the end of each session. If the client is unable to attend a session, please contact the office as soon as possible. Clients will not receive credit for sessions they do not attend.

PARTICIPATION
Voices Together reserves the right to discontinue a client’s participation in a group if the therapist decides the group is not an appropriate fit for the client. Therapists will work with the parents and/or caseworkers to find a solution that will best benefit the client.

SUPERVISION
Our goal is to promote the highest level of independence possible for each client.

  • Clients under the age of 18 are required to have a parent or other caregiver remain on premises for the duration of session.
  • The music therapist reserves the right to ask a support worker or family member to stay in the session, regardless of the client’s age.

WITHDRAWAL

To discontinue participation in the program, clients must provide formal notice of withdrawal 30 days in advance. Notice must be made in person, by email, or in writing at least 30 days in advance to receive a refund.

CANCELLATIONS

If Voices Together has to cancel a session for any reason we will extend you a credit for each session missed. Please contact the office to request credits to your account. info@voicestogether.net

IMPORTANT NOTICE: We reserve the right at any time to cancel a class OR sessions due to insufficient enrollment. We require at least 3 group members be present for a session to occur. If after 15 minutes past the scheduled start time there are not at least 3 members, the music therapist may choose to cancel the group.

INCLEMENT WEATHER CLOSINGS
The safety of our clients and therapists is our primary concern. Decisions to cancel sessions are made based on school closings in the county in which the community group is held.

CALENDAR & HOLIDAY SCHEDULE

Our 2018 Season runs from Jan 2 – Dec 14, 2018. Most sessions are conducted once per week. In addition a Holiday Performance is included in December. Information on the Holiday Performance will be distributed in October.

Voices Together will be no sessions due to the holidays listed below. There is no pro-ration or refunds for holidays; they are taken into consideration when we price our programs.

Martin Luther King, Jr. Birthday                          Monday, January 15th

Memorial Day                                                    Monday, May 28th

Independence Day                                             Week of July 4th

Labor Day                                                          Monday, September 3rd

Veterans Day                                                     Monday, November 12th

Thanksgiving                                                    Wed-Fri, November 21st – 23rd

Christmas/New Years                                       Mon Dec. 17th – Mon. Jan. 1st.

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